What’s your return policy?

Return any of our commercial-grade products–no questions asked–within 30 days of purchase. We even pay return shipping from the Chicago and Cleveland areas.

We are making your products specifically for your space, please measure that space carefully to confirm that the product will fit.

A 10% restocking fee will be applied for returns that are not related to manufacturing defects or delivery damage.

Business buyers or multiple-unit buyers should consult with us for our return policies. We offer a 3-year non-transferable limited commercial warranty for construction and build quality.

check your doorways, staircases, and halls!

Please ensure that the item you purchase is not too big to be brought into your home. We cannot be responsible for oversize items not fitting into doorways, halls, staircases, etc.

become a brand ambassador!

Here’s what you do. Tell any friend about Dimensionally Yours. Any purchase your friends make will trigger a 5% rebate to them and a payment to you in the same amount.

Your friends have to email me after the sale to claim the rebate and copy the friend that told them about DY. Alternatively, the friend may forward to me the original recommendation email. We just need to be able to identify who made the recommendations so that we know whom to pay when friends make purchases. Email your referrals to tino@dimensionallyyours.com.

This program may change in the future. Please stay tuned to this page for any updates!

Do you have a trade program?

Design professionals are eligible for a 15% rebate on purchases. Please email us at tino@dimensionallyyours.com with your professional affiliation credentials to enroll.

We will match any Benjamin Moore and Sherwin Williams paint color reference for design professionals. Or choose the Wilsonart material that you need. Please inquire for details.

Do you ship Nationwide?

Free delivery for homes and businesses located in the Chicago region. Cleveland-area deliveries are free for orders with multiple items.

Email us at tino@dimensionallyyours.com for a shipping quote outside of those regions.

Do you have Customer Service?

Of course! Call Tino, our company founder, at (888) 772-5333.